Dhruvsoft has implemented multi-applications of Zoho One to Solar Energy Providers. Implementation in multiple applications of Zoho with separate customization requirements for each application like Zoho Recruit, Zoho People, Zoho Expense, Zoho Projects, Zoho Books, Zoho CRM.
Challenges:
Business processes were handled manually, leading to lower efficiency and delays in shipments and project execution. The biggest challenge was tracking and managing employees at the project sites.
Solution:
Client’s IT team was looking after several solutions and finally selected Zoho One Suite. Dhruvsoft has implemented over 20 Zoho applications in their organization – primarily being CRM, Desk, Projects, Workplace, Expense, People, recruit. Dhruvsoft Team has done extensive customization of the application to meet the specific requirements. CRM is also integrated with SunPro app.
Results:
Clients’ Zoho One implementation was one of the first Zoho One implementations. A great alignment between sales and projects teams was achieved. Within a short period. Within 3 months 100% of the business internal processes / IT systems were running on Zoho One. Marketing Qualified Leads have increased by 14% and the Deal Pipeline has seen a healthy increase of 27% within 9 months.