Zoho Managed Support Services

Zoho Managed Services helps you focus on your core business while leaving the day-to-day administration, management, and support of your Zoho implementation with us. Our offering for Zoho Managed Support includes – Zoho Functional Support, Zoho Administration Support, and Zoho Development Support.

Why do you need Zoho Managed Services?

Zoho is an easy-to-use software with multiple applications and most users find it very intuitive. However, when going beyond the basic features of Zoho, your end users may need additional support for processes and transactions. That is where our Zoho Managed Services will help.

There will also be requirements for regular Zoho administration. It is recommended for software like Zoho with more than 20 users to have a dedicated Zoho Administrator. You will need Managed Zoho Services for the smooth operation of your Zoho Installation without wasting your energies on doing administration yourself and managing external Zoho staff.

Benefits of Managed Zoho Services by ZoSuccess

Here are some of the benefits of Managed Zoho Services –

1. Quickly ramp up your Zoho Support team
2. Reduce the ongoing Zoho support costs
3. Reduce the risk and pain of managing Zoho support yourself
4. Get the improved quality of Zoho support
5. Flexibility of cost-effective engagement model
6. Get the best Return on Investment (RoI) on your Zoho investment

Our Zoho Managed Support Services include:

Zoho Managed Functional Support

• End User Support
• Answer How To and Feature-related Questions
• Provide solutions for business requirements
• Train new and existing users
• Help in performing functional transactions
• Help your IT team in resolving end-user requests
• Help in running reports/dashboards
• Help with using the best practices of Zoho 
• Monitor functional usage and transactions

Zoho Managed Administration Support

• Ongoing Zoho administration
• Maintain secure access
• Create new users, roles, profiles
• Data administration and maintenance
• Data cleansing and upload
• Help with optimizing the usage of Zoho 
• Monitor usage and transactions
• Provide support for your IT team on technical issues
• General support, analytics
• Release new features, testing

Zoho Managed Development Support

• Create New reports
• Create New dashboards
• Create or manage automated processes with Zoho workflows, Blueprints
• Enhance Zoho functionality with Deluge scripting, Widgets
• Create New Modules and functionality
• Integrations
• Installation of Marketplace apps

Contact for Zoho Managed Support Services

Dhruvsoft is the leading Solution Provider Partner of Zoho based in India. We are an extension of your team to expand your Zoho usage as you need it. To know more about Zoho Managed Support Services – Contact us