Zoho Workplace Implementation for Enhanced Collaboration at Valeo Products LLP —  Case Study 

Overview

Valeo Products LLP, a leading copper wires and allied products manufacturer based in Hyderabad, successfully transformed its internal collaboration and workforce productivity by implementing Zoho Workplace, the cloud-based suite for email, office communication, document management, and teamwork. Known for its quality products and robust operations in sectors like automotive, power, telecom, and renewable energy, Valeo continues to adopt digital tools to strengthen workplace synergy and support its growing business needs. 

Executive Summary

Following a successful Zoho CRM implementation that streamlined customer data and sales workflows, Valeo identified the need to further enhance internal communication, team collaboration, and document collaboration across departments. The conventional methods involving fragmented communication tools and siloed documents were impacting operational efficiency.

Valeo chose Zoho Workplace to unify email, chat, files, and office tools into one integrated suite. The implementation focused on enabling seamless collaboration between front-line teams (sales, QC, accounts) and back-end staff (production, support), improving workplace productivity, and reducing dependency on disparate tools.

Challenges Before Zoho Workplace

Before implementing Zoho Workplace, Valeo faced several internal productivity barriers:

• Fragmented Communication: Teams relied on multiple platforms for communication — including personal email IDs and unstructured messaging apps — causing missed messages and delayed responses.
  
• Document Disorganization: Critical business documents, templates, and shared resources were stored inconsistently across multiple drives and devices.

These inefficiencies affected internal alignment, slowed decision-making, and reduced overall operational visibility — especially as the company scaled. 

Solution: Zoho Workplace Deployment

Valeo partnered with DhruvSoft / ZOSuccess to implement Zoho Workplace across its teams. The solution included the following key elements:

1. Unified Business Email with Zoho Mail

• Converted all company email accounts to Zoho Mail with branded domain support.
  
• Centralized inboxes ensured secure, professional communication across departments.

2. Real-Time Communication with Cliq

• Zoho Cliq enabled instant messaging, group channels, and quick call setups for teams.

3. Collaborative Document Workspace with WorkDrive

• Shared departmental folders for sales, accounts, QC, procurement, and operations.
  
• Version control and access permissions maintained document integrity.
  
• Teams could co-edit files in real time and leave comments directly on documents.

4. Office Productivity with Zoho Writer, Sheet & Show

• Replaced local offline editing tools with cloud applications for proposals, reports, inventory sheets, and presentations.
  
• Enhanced real-time collaboration, especially during remote or hybrid working scenarios.

Implementation Approach

The implementation followed a phased rollout to ensure adoption and minimal disruption:

1. Preparation & Configuration
   
   • Setup of organizational structure, user accounts, email domains, and access policies.
     
2. Data Migration
   
   • Migration of employee emails, calendar entries, and files from legacy systems into Zoho Mail & WorkDrive.
     
3. Customization
   
   • Created departmental folders, user permissions, and standardized folder structures to maintain data governance.
     
4. Training & Workshops
   
   • Targeted training sessions for sales, accounts, QC, and admin teams on Mail, Cliq, WorkDrive, and Calendar functionalities.
     
5. Go-Live & Support
   
   • Post-launch support ensured users adopted best practices and resolved initial queries promptly.

Key Results / Business Outcomes

After deploying Zoho Workplace, Valeo saw measurable improvements in workplace productivity:

1. Improved Communication and Response Times

• Real-time messaging and centralized inboxes reduced delays in internal conversations.
  
• Important discussions and approvals that previously took hours now took minutes.

2. Enhanced Document Collaboration

• Teams could co-edit and share files without version conflicts.
  
• Standardized folder structures improved file retrieval and reduced duplication.

3. Productivity Gains across Departments

• Cloud-based writer, sheet, and presentation tools enabled staff to work collaboratively — whether in office or remotely.
  
• Reduced workload for IT admin due to centralized user and data management.

Testimonial

“We have had a great experience with Dhruvsoft and Zoho for our implementation, and currently we enjoy great service through Dhruvsoft in updating and management of the implementation.”
— Vaibhav Mutha, Director, Valeo Products LLP

Conclusion

Implementing Zoho Workplace empowered Valeo Products LLP to break down standardized communication processes and establish a unified digital workspace — amplifying the benefits already realized with Zoho CRM. This integrated approach has not only improved internal productivity but also strengthened collaboration across departments, leading to enhanced operational excellence.

If you’re looking to unify your internal communication and boost workforce productivity with Zoho Workplace, contact us to learn how our Zoho implementation services can help streamline your business workforce.

Contact Us

Is your organization facing communication gaps, document silos, or collaboration challenges as it scales?

Our Zoho Workplace implementation services help manufacturing and industrial companies bring email, chat, documents, and office tools into one secure, cloud-based workspace—improving alignment across departments and boosting everyday productivity.

From structured rollout and data migration to user training and post-go-live support, we ensure a smooth transition with high adoption and measurable impact.

Connect with our Zoho Workplace specialists to explore how a unified digital workplace can strengthen collaboration, streamline operations, and support your business growth.