Streamlining Payroll and Tax Compliance with Zoho Payroll – Case study

Company Overview

Churchgate Partners is an international investor relations advisory firm supporting global clients with strategic communication and market engagement. As the organisation expanded its workforce, managing payroll, statutory deductions, and tax compliance with accuracy and consistency became a critical operational priority.

To support growing HR and finance requirements, Churchgate Partners needed a structured payroll system with built-in compliance, automated tax handling, and improved employee visibility.

Executive Summary

Before implementation, payroll at Churchgate Partners was managed through manual and offline processes. Salary calculations, TDS, and statutory deductions were handled manually, payslips were shared individually, and there was no standardised payroll workflow or employee self-service access. These limitations increased the risk of errors, reduced efficiency, and made compliance and audit readiness challenging.

By implementing Zoho Payroll, Churchgate Partners transitioned to an automated, compliant, and scalable payroll system. The new solution enabled accurate payroll processing, automated TDS and tax calculations, employee self-service access, and compliance-ready payroll workflows—significantly improving efficiency, accuracy, and control.

Business Challenges

• Manual payroll processing with limited standardisation
• Manual calculation of TDS and payroll-related taxes
• Higher risk of payroll and tax calculation errors
• Offline payslip generation and distribution
• No employee self-service portal
• Limited audit readiness and compliance visibility

Solution Implemented – Zoho Payroll

Payroll Processing

• Structured payroll setup with defined pay cycles
• Automated salary calculations based on configured components
• Consistent and repeatable payroll runs

TDS & Tax Management

• Automated calculation of employee TDS and statutory taxes
• Configurable tax components aligned with compliance requirements
• Accurate deductions reflected directly in payroll and payslips
• Reduced dependency on manual tax calculations

Employee Experience

• Automated payslip generation
• Employee self-service portal for payslip access and downloads
• Clear visibility into salary, tax, and TDS deductions

Compliance & Audit Readiness

• Compliance-ready payroll workflows
• Centralised payroll and tax records
• Improved readiness for statutory audits and reporting

Implementation Approach

The Zoho Payroll implementation was delivered through a structured and phased approach:

1. Payroll and statutory requirement assessment
2. Employee master data and salary structure configuration
3. TDS and tax rule setup
4. Payroll validation and test pay runs
5. Payslip template configuration
6. User training, go-live, and post-implementation support

Results & Business Impact

Following the implementation of Zoho Payroll, Churchgate Partners achieved:

• Accurate and automated payroll processing
• Reliable calculation of TDS and payroll taxes
• Significant reduction in payroll errors and manual effort
• Improved statutory compliance and audit readiness
• Enhanced employee experience through self-service access
• Reduced administrative workload for HR and finance teams

Conclusion

By adopting Zoho Payroll, Churchgate Partners successfully moved from manual payroll and tax management to a structured, automated, and compliant payroll system. The solution improved payroll accuracy, ensured dependable TDS and tax deductions, and established a scalable foundation to support future workforce growth.

Contact Us

Looking to simplify payroll, TDS, and statutory compliance for your organisation?

Our end-to-end Zoho Payroll implementations help businesses replace manual payroll processes with a secure, automated, and compliance-ready system. From salary structures and pay runs to TDS calculations, payslips, and audit-ready reporting, we design payroll solutions tailored to your workforce and regulatory needs.

Whether you are managing a growing team or transitioning from manual payroll, our Zoho specialists are ready to help you implement payroll with confidence.

Get in touch with us today to streamline payroll and stay compliant with ease.