The pharmaceutical industry stands at an inflexion point. Rising research and development (R&D) costs, tougher compliance standards, increased competition, and growing demand for patient-centered healthcare are forcing companies to rethink their business models. Relying on outdated methods such as manual paperwork, spreadsheets, and disconnected systems slows down decision-making, increases costs, and exposes companies to compliance […]
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Maximizing ROI from Zoho Books and Zoho Inventory: Tips for CFOs and Finance Managers
Return on Investment (ROI) is a critical metric for CFOs and Finance Managers when considering any technology implementation. In the context of financial software, ROI is not just about cost savings; it’s about transforming financial operations to support long-term business growth. With increasing pressure on finance leaders to do more with less, every software purchase […]
Key Takeaways from Zoholics India 2025 – Dhruvsoft Team Insights from Bengaluru
The Dhruvsoft team had the incredible opportunity to attend Zoholics India 2025 in Bengaluru, Zoho’s flagship event that brought together partners, customers, product leaders, and innovators under one roof. This year’s edition was packed with inspiration, innovation, and practical insights, setting the tone for the future of business operations powered by Zoho. Here’s a curated […]
Future Trends in Customer Service: Preparing Your Team with Zoho’s Apps
In today’s digital-first world, customer service is no longer just a support function; it’s a strategic pillar that shapes customer experience and loyalty. As digital technologies continue to evolve, customers now expect businesses to deliver fast, personalized, and seamless service across all channels. This shift has pushed companies to reimagine their support strategies, placing customer […]
Customer Feedback Loop – Enhancing Customer Satisfaction with Zoho Survey, Zoho Desk, and Zoho CRM
In today’s fast-paced business environment, delivering high levels of customer satisfaction is crucial for achieving success. Businesses that actively listen to their customers and implement changes based on their feedback can differentiate themselves from competitors, build stronger relationships, and enhance brand loyalty. Customer feedback provides essential insights into customer needs, preferences, and pain points, enabling […]
Key Considerations for Financial Controllers When Choosing Zoho Finance Solutions
If you are a financial controller and you are evaluating Zoho Finance solutions, this article is for you. In today’s fast-paced business environment, financial controllers play a crucial role in steering organizations toward stability, growth, and long-term profitability. They are responsible for overseeing all financial activities, ensuring regulatory compliance, managing financial risks, and delivering accurate […]
“ZOSuccess” is the Zoho Consulting Practice of Dhruvsoft Services Private Limited – a leading Zoho Advanced Partner from India – providing services worldwide …