Return on Investment (ROI) is a critical metric for CFOs and Finance Managers when considering any technology implementation. In the context of financial software, ROI is not just about cost savings; it’s about transforming financial operations to support long-term business growth. With increasing pressure on finance leaders to do more with less, every software purchase […]
Future Trends in Customer Service: Preparing Your Team with Zoho’s Apps
In today’s digital-first world, customer service is no longer just a support function; it’s a strategic pillar that shapes customer experience and loyalty. As digital technologies continue to evolve, customers now expect businesses to deliver fast, personalized, and seamless service across all channels. This shift has pushed companies to reimagine their support strategies, placing customer […]
Creating a 360-degree view of the Customer with Zoho CRM and Zoho Desk
In today’s competitive business environment, understanding your customers is no longer optional—it’s essential. But understanding customers goes beyond knowing their just names, phone numbers, or email addresses. It means gaining a 360-degree view of every interaction, transaction, and touchpoint they have with your business. Achieving this level of insight can be transformative, and integrating Zoho […]
“ZOSuccess” is the Zoho Consulting Practice of Dhruvsoft Services Private Limited – a leading Zoho Advanced Partner from India – providing services worldwide …