The Dhruvsoft team had the incredible opportunity to attend Zoholics India 2025 in Bengaluru, Zoho’s flagship event that brought together partners, customers, product leaders, and innovators under one roof. This year’s edition was packed with inspiration, innovation, and practical insights, setting the tone for the future of business operations powered by Zoho. Here’s a curated […]
Archives for July 2025
Future Trends in Customer Service: Preparing Your Team with Zoho’s Apps
In today’s digital-first world, customer service is no longer just a support function; it’s a strategic pillar that shapes customer experience and loyalty. As digital technologies continue to evolve, customers now expect businesses to deliver fast, personalized, and seamless service across all channels. This shift has pushed companies to reimagine their support strategies, placing customer […]
Customer Feedback Loop – Enhancing Customer Satisfaction with Zoho Survey, Zoho Desk, and Zoho CRM
In today’s fast-paced business environment, delivering high levels of customer satisfaction is crucial for achieving success. Businesses that actively listen to their customers and implement changes based on their feedback can differentiate themselves from competitors, build stronger relationships, and enhance brand loyalty. Customer feedback provides essential insights into customer needs, preferences, and pain points, enabling […]
“ZOSuccess” is the Zoho Consulting Practice of Dhruvsoft Services Private Limited – a leading Zoho Advanced Partner from India – providing services worldwide …